Different Solutions to Troubleshoot HP Printer Not Responding Error
Occasionally, the wireless printers don't respond due to a weak connection between the PC and the printer. Therefore, if you are wondering why is my HP Printer not responding, you might have outdated drivers, enabled antivirus software, and a firewall, among others. The best method to resolve such issues is to temporarily disable the antivirus and firewall, as well as update the printer drivers and see if that helps. Moreover, there are other reasons why the HP printer is not responding to print commands. Based on this issue, we have listed some fruitful solutions when the printer is not responding.
Steps to Solve HP Printer not Responding Error
In case you are searching for how to fix HP printer is not responding in Windows 10 and Mac OS, then try the below step-by-step process to solve this issue.
Check Your Antivirus and Firewall
In some cases, your HP Printer is not responding due to the antivirus or firewall program if you use a Wi-Fi or network printer. To resolve this problem, you may want to disable both the antivirus and firewall programs. Moreover, uninstall your third-party antivirus software and check if the problem is still there.
Check your Printer Connections
Your printer is not responding HP if your network connection is not working. Therefore, verify your printer is properly inserted into your desktop or laptop. You may need to use an alternate USB port if your printer is a USB printer. You must ensure the printer is connected to the appropriate Wi-Fi network for wireless printers.
Connection to the Internet
After you restart your HP printer, restart your computer to determine whether the problem has been resolved.
Wait a few seconds before checking your network connection again.
Then, click the Apple symbol on your iMac to access the system preferences.
To access the printer list, select one of the following options: Printers and Scanners, Print & Fax, or Print and Scan. From the drop-down menu, choose HP Printer and then click OK.
Connection through USB
If your HP printer is not responding to Mac, then simply turn off your printer and wait a few seconds. Then, remove the USB cord that connects your printer to your computer. To seal the connection, switch on the printer again with some pressure. Now, run a printing test.
Ensure Printer is Properly Configured
If your printer is not configured correctly, you may face printing issues from your printer, like the printer is not responding to HP. So, check your printer configuration settings to solve the problem.
First, open the 'Control Panel,' then go to the 'Devices and Printers section.
Now, locate your printer and right-click on it to open the Printer Properties.
Now, go to the 'Ports' tab, ensure that the proper 'Port' is selected, and then click on the 'Apply' and 'OK' buttons.
After making these minor adjustments, try to print from your printer to check whether it is responding or not.
Reset Printer
Lastly, if all the above solutions fail, you might have to perform a factory reset as a last resort. If your HP Printer is not working properly, you might have to do a factory reset. Performing the factory reset will return your Printer's settings to the default state, like when it first came out of the box. Follow the below steps to reset your HP printer:
So, to reset the Printer, navigate to Setup from the screen on your Printer.
Now, click on the 'Tools' tab.
Then, click on the 'Restore Defaults' tab.
Further, click on the 'Yes' button.
Now, your HP Printer will restart.
Once it is restarted, your Printer will have been reset to factory default settings.
Now, try to print from your printer and check if the issue is resolved.
Hopefully, by following the above-stated steps, you now know how to solve HP printer not responding on Mac OS and Windows OS. So, go through the steps that are given above, as you would be able to find the answer to the significant questions regarding HP printer printing issues and solve your printing issues effortlessly.
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